Gill facilities
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Hickory Hill Kennel

20 Hickory Hill Rd, Gill, MA 01354

4.9
52 Google reviewsGoogle Verified
Staff overnightOutdoor yardMedication adminGroomingClimate controlledOnline booking

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHLPP, Bordatella

Policies & Details

Hours & Billing

Drop-off hours:Monday and Tuesday 8:00am–12:00pm and 3:00–5:30pm; Wednesday 8:00am–12:00pm; Thursday and Friday 8:00am–12:00pm and 3:00–5:30pm; Saturday 8:00am–12:00pm; Sunday 3:00–5:00pm
Checkout time:8am to 12 noon Monday through Saturday
Late pick-up fee:Out-of-hours appointments may be made with prior arrangement for a fee of $50.

Cancellation & Deposits

Deposit required
Holiday surcharge

Care & Play

Solo play
Comfort items allowed
Raw diet accommodated

Extras

Multi-dog discount

What Reviews Say

24 reviews analyzed

Hickory Hill Kennel receives overwhelmingly positive reviews emphasizing attentive care, happy dogs, cleanliness, friendly and knowledgeable staff, reasonable pricing, and flexible accommodations. Several reviewers are repeat customers. One substantial negative review reports a serious skin infection after boarding and inadequate communication about the issue.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Facility
5.0
Communication
5.0
Value
5.0
Drop-off / pickup
5.0

People love

Positive overall care and trust(8)Dogs appear happy and well cared for(7)Cleanliness(5)Friendly staff and owners(6)Reasonable pricing and accommodation options(5)

Staff shoutouts

Duncan(5 mentions)Jackie(5 mentions)Noreen(4 mentions)Stu(4 mentions)

Worth noting

Reported post-boarding skin infection requiring extensive veterinary treatment

Our lab came home with a significant skin infection on his face which required shaving, steroids, 21 days of antibiotics, a topical soap, and a cream.

Reported failure to disclose a noticed health issue at pickup

No mention of any skin issue at that time, nor when they were picked up to go home.

Dog developed a serious skin condition during boarding

Our lab came home with a significant skin infection on his face which required shaving, steroids, 21 days of antibiotics, a topical soap, and a cream.

Insufficient communication about a health issue

No mention of any skin issue at that time, nor when they were picked up to go home.

Owner replies to 21% of reviewsAvg response: 660dwarm tone8 repeat customers

Top Rated

4.9 stars from 52+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 52 reviews.

At a Glance

Google rating
4.9/ 5
Review scoreInsufficient topic coverage
Amenities6 of 14
Reviews52
Repeat customersNumber of reviews that mention returning or being a regular customer.8

Pricing

Boarding

$37–$62/night

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