Forest Hill facilities
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Hickory Kennels

534 E Jarrettsville Rd, Forest Hill, MD 21050

4.1
34 Google reviews
Outdoor yardMedication adminGrooming

Overview

Hickory Kennels is a veterinarian-owned boarding and daycare facility located in Forest Hill, MD, established in 1983. The facility features 100 indoor/outdoor runs, a large grass fenced yard, separate cat room with kitty condos, and offers boarding for dogs, cats, exotic and pocket pets. Part of the Hickory Pet Care Complex alongside a veterinary hospital and pet supplies store.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Max capacity: 100 dogs

Required vaccinations: Rabies, DHPP, Bordetella, CIV (Canine Influenza), FVRCP

Policies & Details

Care & Play

Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On site
Emergency vet cost:Owner

What Reviews Say

34 reviews analyzed

Hickory Kennels enjoys overwhelmingly positive reviews with dogs consistently described as excited to visit and returning happy. The staff receives praise for genuine animal love and accommodating special needs pets. However, significant red flags include a tragic dog death case, hygiene complaints, and recurring issues with groomer Monica's unprofessional behavior. The on-site veterinary hospital is a valued convenience, and many customers have been loyal for 15-20 years.

Dog happiness
5.0
Facility
4.5
Staff
4.0
Cleanliness
4.0
Safety
3.5
Communication
3.5

People love

Dogs love going there/excited for stays(10)Staff genuinely love animals(8)Long-term repeat customers (15-20 years)(6)On-site veterinary hospital convenient(3)Helpful with special needs/anxious dogs(2)

Staff shoutouts

Stephanie

Worth noting

Pet returned covered in feces with raw skin (cat)

โ€œMy cat was covered in his own poop and had spots of raw skin after staying at Hickory Kennels.โ€

Dog died after boarding stay - concerns about medication administration and walks not being logged

โ€œI contacted the kennel... inquired if the kennel had records to confirm our pet had in fact received his prescribed medication, gone out daily for walks... we were advised there are no logs kept.โ€

Dog returned dehydrated with severe diarrhea and not fed according to instructions

โ€œWhen he was picked up one day later he had severe diarrhea... dehydrated, and was not fed according to what we asked them to do.โ€

Groomer Monica rude/unprofessional(3 mentions)

โ€œMonica the groomer is absolutely the most unprofessional person! The way she speaks to potential clients is disturbing.โ€

Manager Justine rude behavior

โ€œthe manager Justine, today she was very loud and aggressive with other customers and her employees but she is like this consistently.โ€

Communication about pet care/feeding issues(2 mentions)

โ€œstaff could not find his feeding measuring cup which was included inside his dog food container initially left with staff.โ€

Owner replies to 24% of reviewsprofessional tone9 repeat customers

At a Glance

Google rating
4.1/ 5
Review scoreInsufficient topic coverage
Amenities3 of 14
Reviews34
Repeat customersNumber of reviews that mention returning or being a regular customer.9

Max capacity

100 dogs

Pricing

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Other Facilities in Forest Hill

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Barton Manor Kennels

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5.0ยท 177 reviews
Outdoor yardPool / water playAccepts puppiesMedication adminGrooming+2 more

From $43/night

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