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High-Happy Pet Resort

Name: High-Happy Pet Resort
Address: 1010 S 25th Ave, Edinburg, TX 78542, Edinburg, TX, 78542, US
Telephone: +1 956-378-6076
Rating: 4.4

1010 S 25th Ave, Edinburg, TX 78542

4.4

147 Google reviews

Staff overnightOutdoor yardSmall dog areaGroomingClimate controlledOvernight potty breaksOnline booking

Overview

High-Happy Pet Resort is a luxury dog boarding and daycare facility in Edinburg, TX offering climate-controlled suites starting at $40/night and dog daycare starting at $35/day. The facility features over 5,000 sq ft of indoor/outdoor play areas, 365-day staff supervision, and requires all pets to be current on vaccinations including Rabies, DHPP, and Bordetella for dogs.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, Parvo/Distemper, Bordetella, FVRCP

Policies & Details

Hours & Billing

Billing method:Per 24h

Cancellation & Deposits

Deposit required — 50% of quoted invoice

Care & Play

Group play

Daily updates — Free

Comfort items allowed

Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:Nearby clinic

Emergency vet cost:Owner

Extras

Senior dog accommodations

What Reviews Say

138 reviews analyzed

High-Happy Pet Resort is generally praised for its cleanliness and the high quality of its grooming and boarding services, with many owners appreciating the photo/video updates. However, there is significant friction regarding pricing transparency, specifically 'breed fees' and mandatory vaccination charges applied at pickup. While many dogs leave happy, the management's response to negative feedback is frequently described as unprofessional or confrontational.

Cleanliness

4.8

Dog happiness

4.5

Staff

4.2

Facility

4.0

Safety

3.8

Communication

3.5

Value

3.2

Drop-off / pickup

3.0

People love

Media Updates (Photos/Videos)(12)Cleanliness(10)Cat Boarding/Grooming(5)

Staff shoutouts

Ashlee(3 mentions)JackieMax

Worth noting

Heat exhaustion/Overheating incident

“The updated review is due to a very traumatic situation of my dog overheating and not being well taken care of within a 4 hour time spand.”

Undisclosed grooming injury

“I came to pick her up... until I got home and realized my baby’s paw was bleeding! ... Why did they fail to tell me WHEN I PICKED HER UP!”

Hidden/Unexpected Fees(5 mentions)

“I’m told I must pay $75 for 3 vaccines he doesn’t have on record... refused to let me see my pet because I refused to pay the immunization fee.”

Communication/Updates(4 mentions)

“we dropped her off at 9:10 AM and picked her up around 1-2pm after we realized we hadnt gotten an update or a call regarding her.”

Aggressive/Defensive Owner Responses(6 mentions)

“It is extremely unprofessional that a business would respond... making this into a petty competition with other competitors.”

Owner replies to 85% of reviewsdefensive tone14 repeat customers

At a Glance

Google rating

4.4/ 5

Review score

3.9/ 5

Amenities7 of 14

Reviews147

Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Boarding

$40/night

Daycare

$35/day

Contact

Visit Website +1 956-378-6076 1010 S 25th Ave, Edinburg, TX 78542

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