Hilltop Pet Resort
500 Tyrone Dr, Mt. Juliet, TN 37122
Overview
Hilltop Pet Resort is a luxury pet boarding and daycare facility in Mt. Juliet, TN offering climate-controlled accommodations ranging from $45-149/night for dogs, with various room types including Luxury Suites, Villas, and Premium spaces. The facility features 24-hour on-site caretakers, real grass exercise yards, grooming spa services, and requires standard vaccinations including Bordetella, Rabies, and Distemper/Parvo for dogs.
Amenities & Policies
Required vaccinations: Bordetella, Rabies, Distemper/Parvo Combo, FVRCP, Canine Influenza (recommended), Feline Leukemia (recommended)
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Safety & Emergency
Extras
What Reviews Say
170 reviews analyzedHilltop Pet Resort is a highly regarded facility characterized by exceptional staff friendliness and a long-standing reputation, with many clients visiting for over 15 years. Pet owners frequently praise the facility's ability to handle senior pets, reactive dogs, and cats with specialized care and genuine affection. While there are isolated complaints regarding pricing and specific hygiene incidents, the overwhelming majority of guests return home happy, exhausted, and well-cared for.
People love
Staff shoutouts
Worth noting
Hygiene and health concerns (potential misidentification of facility)
“Both my dogs had hemmorages in their eyes and the staff were completely clueless... Terrible care and smell!”
Sanitation and behavioral changes
“the canvas dog bed I left for my larger dog was covered in what appeared to be trampled feces. Both dogs smelled terribly.”
Pricing and Fees(3 mentions)
“Excellent but overpriced... they charge half a night extra if you pick them up between 1 and 3.”
Pickup Hours
“on Sundays they are open till 3 but pick up is only till 1... This just seemed a little ridiculous.”
IBPSA Member
Industry Association
Cross-referenced with IBPSA’s member directory.
Top Rated
4.9 stars from 171+ reviews
This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 171 reviews.
At a Glance
Pricing
Boarding
$45–$149/night
Daycare
$35/day
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