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Holiday Farms Pet Resort

Name: Holiday Farms Pet Resort
Address: 13065 Elginfield Rd, Lucan, ON N0M 2J0, Lucan, ON, N0M 2J0, CA
Telephone: +1 519-227-0241
Rating: 4.6

13065 Elginfield Rd, Lucan, ON N0M 2J0

4.6

48 Google reviewsGoogle Verified

Outdoor yardGroomingClimate controlledOvernight potty breaks

Overview

Holiday Farms Pet Resort is a family-owned dog boarding and daycare facility operating since 1996 on 47 acres of farmland in Lucan, Ontario. They offer three kennel sizes for boarding ($28-35/day), daycare ($21.24/day) on select weekdays, and a bath grooming service. Dogs are let out 4-5 times daily into large fenced outdoor areas, with a 20% multi-dog discount and 10% discount for stays over 16 days.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yardreal grass

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Hours & Billing

Checkout time:11:30am (12 noon on weekends)

Billing method:Per night

Cancellation & Deposits

Cancellation notice:0 days notice

Cancellation penalty:Charged for an additional day if not checked out by 11:30am (12 noon on weekends)

Care & Play

Group play

Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Separate play for intact

Extras

Multi-dog discount — 20% off each additional dog from the same family in the same kennel

Owner operated

What Reviews Say

48 reviews analyzed

Holiday Farms Pet Resort is highly regarded by a majority of clients for its family-run atmosphere, frequent Facebook photo updates, and the 'shuttle bus' convenience. Most dogs return home exhausted and happy, with many repeat customers praising the outdoor play time. However, a small but significant number of negative reviews raise serious concerns regarding sanitation, weight management (both loss and gain), and rigid adherence to drop-off times.

Communication

4.8

Value

4.8

Dog happiness

4.7

Staff

4.5

Facility

4.2

Cleanliness

4.0

Safety

3.8

Drop-off / pickup

3.5

People love

Facebook Photo Updates(8)Tired/Happy dogs(7)Shuttle Service

Staff shoutouts

Gord(2 mentions)Cheryl(2 mentions)Amanda

Worth noting

Health and Sanitation concerns (Kennel Cough/Sickness)

“My dog got horribly sick... I've been in the back kennel area myself, it doesn't look clean other than being sprayed with a garden hose.”

Significant weight fluctuations and physical injury

“My dog came back home way too skinny... he is now limping and not bearing weight on one of his front paws.”

Weight/Health changes(2 mentions)

“my beagle is now obese, has trouble walking, and his back end is so weak from all the extra weight.”

Strict/Rude scheduling

“I was literally 2 minutes late for the drop off... they refused to take my dog and told me i had to come back in 2 hours.”

Owner replies to 4% of reviewsprofessional tone16 repeat customers

Top Rated

4.6 stars from 48+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 48 reviews.

At a Glance

Google rating

4.6/ 5

Review score

4.3/ 5

Amenities4 of 14

Reviews48

Repeat customersNumber of reviews that mention returning or being a regular customer.16

Pricing

Boarding

$28–$35/night

Daycare

$21.24/day

Contact

Visit Website +1 519-227-0241 13065 Elginfield Rd, Lucan, ON N0M 2J0

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