Holiday Pet Resort & Salon

Reported pet death and alleged inadequate monitoring or emergency response

“Two hours before I was to pick her up I received a call stating Sara died.”

Allegations of animal abuse or serious mishandling

“They abuse your beloved fur babies and pretend it's nothing!!!”

Reported serious eye injury after grooming or care

“1/3rd of the white of his eye was entirely filled with blood.”

Reported severe pet distress

“The dog is the most terrified I have ever seen her in her life.”

Handling conflict during grooming

“they tried to take from carrier and he bit them.”

Incorrect contact information and repeated calls

“They have the wrong number!!”

pricing concerns(4 mentions)

“Prices are a little steep”

staff or customer-service concerns(3 mentions)

“The employees are rude and disrespectful.”

reported pet injury or distress(3 mentions)

“my dog came home and after a bit notice his eye was kind of red.”

lack of follow-up or communication(3 mentions)

“No return call”

understaffing or busy operations(2 mentions)

“Very busy.. need more help..”