Home Away From Home Family Pet Care

Neglect of basic needs (feeding/medication/potty breaks) for dogs labeled as 'aggressive'

“She didn’t get her medicine for the last two days she was there! ... she smelled so bad from having to pee in her kennel we went right for a bath!”

Discrepancy between staff reports and actual pet condition (eating/behavior)

“I called when in TN and they said he was doing great eating... Picked her up got home and saw how much food was left almost the entire bag.”

Handling of 'aggressive' or difficult dogs(2 mentions)

“Suddenly my dog is too aggressive to handle. My dog left extremely stressed, starving, and desperate for a bathroom break.”

Hygiene issues upon pickup (smell of urine)(2 mentions)

“I washed and double rinsed them 3 times and could not get the urine smell out so I had to throw all her things away!”