Homeland facilities
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Homeland Pet Hotel

24750 Juniper Flats Rd, Homeland, CA 92548

4.9
182 Google reviews
Cage-freeOutdoor yardClimate controlled

Overview

Homeland Pet Hotel is a family-owned and operated pet boarding facility located in Homeland, CA, serving the Inland Empire area including Menifee and Hemet since 1984. They offer pet boarding and doggie/kitty daycare services with cage-free play in spacious exercise yards, climate-controlled environments, and a 25% discount for additional pets sharing the same enclosure.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Group play
Feeding policy:Owner provides food

Extras

Multi-dog discount25% discount for each additional dog or cat sharing the same enclosure
Owner operated

What Reviews Say

182 reviews analyzed

Homeland Pet Hotel is a highly-regarded, family-run boarding facility praised for its immaculate cleanliness and welcoming environment for senior and large dogs. While the vast majority of clients report their pets are eager to return, a significant red flag exists regarding a past escape incident and a reported reluctance by management to provide photo updates. Overall, it is viewed as a high-value, no-frills 'home away from home' for pets whose owners prioritize safety and hygiene over digital amenities.

Cleanliness
5.0
Dog happiness
4.9
Staff
4.8
Value
4.7
Facility
4.5
Drop-off / pickup
4.5
Safety
4.2
Communication
3.5

People love

Exceptional Cleanliness(18)Senior Dog Care(5)Affordability(12)

Staff shoutouts

Al(4 mentions)LoriAllen

Worth noting

Dog escaped facility

they called me the next day all had told me my dog had escaped and they could not find him.

Refusal to provide photo updates

The man said he doesn't do that... he excused that if he would send pics or anything of that sort he'd have to charge a lot more.

Pricing/Billing Discrepancies(2 mentions)

The owner quoted a price to my husband that was different from the total price that was expected upon pick up.

Restrictive Communication(3 mentions)

All they said was 'if I can I will try'. And then the rest of the week passed and we heard nothing from them.

Owner replies to 2% of reviewsprofessional tone28 repeat customers

Top Rated

4.9 stars from 182+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 182 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.5/ 5
Amenities3 of 14
Reviews182
Repeat customersNumber of reviews that mention returning or being a regular customer.28

Pricing

Contact facility for pricing

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