Hotel La Grange canine pension

Severe health outbreaks (Kennel Cough/Pneumonia)

“My dog... came back 1 week later sick... he was at 50% respiratory capacity due to pneumonia $2500 later hospitalized.”

Death of a pet on premises

“this morning... we are told that our beautiful blond is dead!!! No precise explanation!”

Neglect of sick animals

“Instead of leaving him alone in his enclosure to die slowly, simply have him examined by a veterinarian.”

Kennel Cough/Sickness(22 mentions)

“My dog caught kennel cough, like many of the other boarders. It's become an accepted fact, a normal occurrence for them.”

Defensive/Rude Management(12 mentions)

“The manager, Cassandra, responded unfriendly... a blatant lack of maturity and sense of responsibility.”

Refund/Deposit Issues(9 mentions)

“They do not refund deposits even if you call three weeks in advance. The person on the phone was very arrogant.”