Hounds Town - Bergen

Unreported injuries (bites/scratches)

“My dog got bit in the face and not one single employee informed me. I found out by my brother who picked her up and immediately notice.”

Hygiene/Illness (Diarrhea/Kennel Cough)

“starting the evening after the daycare visit, my dog began having diarrhea, which continued for a week.”

Lack of outdoor space(5 mentions)

“The only reason I didn’t give it 5 stars is because they don’t have cameras... nor do they have an outdoor space.”

Difficulty reaching staff by phone(3 mentions)

“It is really difficult to get them on the phone. There were some days that I would call multiple times and the phone would just go to voicemail.”

Dogs smelling like urine after stay(2 mentions)

“My dog has a fluffy coat, and after spending the day at daycare, she smells like urine.”