Hounds Town - Metuchen
hounds town14 Jersey Ave, Metuchen, NJ 08840
Overview
Hounds Town Metuchen is a dog daycare and boarding facility offering fully interactive daycare ($37-42/day), overnight boarding in townhomes or luxury suites ($68-79/night), and pet spa services. The facility emphasizes specialized playgroups based on size/temperament, has a no-breed-discrimination policy, and requires a temperament evaluation with spay/neuter at 6 months. Open Monday-Friday 6:30am-7:30pm, Saturday 8am-5pm, Sunday 11am-1pm.
Amenities & Policies
Required vaccinations: Rabies, Distemper, Bordetella
Policies & Details
Care & Play
Requirements
Safety & Emergency
What Reviews Say
471 reviews analyzedHounds Town Metuchen is overwhelmingly loved by customers, with 91% of reviews being 5-star ratings. The facility excels in staff friendliness, cleanliness, and dog happiness - dogs are consistently described as excited to arrive and returning home tired and happy. The Facebook photo/video updates and theme parties are standout features that build strong customer trust. A small number of negative reviews (9 total 1-2 star reviews) cite serious concerns including a plastic ingestion incident, kennel cough outbreaks, and communication issues, but these represent less than 2% of reviews. The owner responds to every review professionally within 1 day, demonstrating excellent engagement. This is clearly a well-run, trusted facility with an extremely loyal customer base.
People love
Staff shoutouts
Worth noting
Dog ingested plastic object leading to $1000 emergency vet bill - plastic outlet cover accessible in crate
βthey discovered plastic in his stomach... When I asked what he had chewed on, I was told it was a plastic outlet cover. This raised serious concerns. Why was there a plastic outlet cover accessible inside a crate?β
Dog developed bumps, open wounds, and skin infections after visits
βmy dog began coming home with bumps, excessive scratching, and even open wounds from scratching to the point of bleedingβ
Dog contracted kennel cough and bacterial infection requiring vet treatment
βshe came back with kennel cough... he also has green eye boogies (possible eye infection), red shot eyes and the kennel coughβ
Dog returned with bloody nails from scratching door overnight, lying in urine
βwe found our baby, in COMPLETE DISTRESS, WET AND with his paws bandaged because HIS NAILS WERE BLEEDING - apparently caused by him scratching the door, desperately and hopelessly trying to call someone's attention the WHOLE NIGHTβ
Communication issues and inconsistent explanations(4 mentions)
βThe staff frequently changes their explanations, appears disorganized, and does not seem to fully understand or communicate what is actually happening with the dogs in their careβ
Vaccination verification problems(3 mentions)
βwe were told their vaccinations needed to be updated... the vet promptly told us that they were all up to dateβ
Lack of transparency about dog grouping/separation(2 mentions)
βshe disappeared from group photos and any pics of her she was always alone... Nothing was EVER said to us so we could correct the situationβ
No outdoor area for dogs(2 mentions)
βthere is no outdoor area and the dogs have to relieve themselves indoorsβ
Top Rated
4.8 stars from 501+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 501 reviews.
At a Glance
Min puppy age
6 months
Pricing
Boarding
$68β$79/night
Daycare
$37β$42/day
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