Metuchen facilities
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Hounds Town - Metuchen

hounds town

14 Jersey Ave, Metuchen, NJ 08840

4.8
501 Google reviews
Cage-freeSmall dog areaAccepts puppiesReactive breeds OKMedication adminGroomingOnline booking

Overview

Hounds Town Metuchen is a dog daycare and boarding facility offering fully interactive daycare ($37-42/day), overnight boarding in townhomes or luxury suites ($68-79/night), and pet spa services. The facility emphasizes specialized playgroups based on size/temperament, has a no-breed-discrimination policy, and requires a temperament evaluation with spay/neuter at 6 months. Open Monday-Friday 6:30am-7:30pm, Saturday 8am-5pm, Sunday 11am-1pm.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies6+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper, Bordetella

Policies & Details

Care & Play

Group play
Daily updates β€” Free
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 6 months

Safety & Emergency

Emergency vet protocol:On site
Emergency vet cost:Owner

What Reviews Say

471 reviews analyzed

Hounds Town Metuchen is overwhelmingly loved by customers, with 91% of reviews being 5-star ratings. The facility excels in staff friendliness, cleanliness, and dog happiness - dogs are consistently described as excited to arrive and returning home tired and happy. The Facebook photo/video updates and theme parties are standout features that build strong customer trust. A small number of negative reviews (9 total 1-2 star reviews) cite serious concerns including a plastic ingestion incident, kennel cough outbreaks, and communication issues, but these represent less than 2% of reviews. The owner responds to every review professionally within 1 day, demonstrating excellent engagement. This is clearly a well-run, trusted facility with an extremely loyal customer base.

Dog happiness
4.9
Staff
4.9
Cleanliness
4.8
Facility
4.7
Communication
4.7
Safety
4.6
Drop-off / pickup
4.6
Value
4.5

People love

Staff genuinely loves and cares for dogs(150)Clean facility(85)Excellent communication and photo updates via Facebook(120)Dogs happy and tired after visits(95)Friendly, welcoming staff who remember dog names(80)Great for socialization(60)Theme parties and special events(45)

Staff shoutouts

Savi(45 mentions)Camila(25 mentions)

Worth noting

Dog ingested plastic object leading to $1000 emergency vet bill - plastic outlet cover accessible in crate

β€œthey discovered plastic in his stomach... When I asked what he had chewed on, I was told it was a plastic outlet cover. This raised serious concerns. Why was there a plastic outlet cover accessible inside a crate?”

Dog developed bumps, open wounds, and skin infections after visits

β€œmy dog began coming home with bumps, excessive scratching, and even open wounds from scratching to the point of bleeding”

Dog contracted kennel cough and bacterial infection requiring vet treatment

β€œshe came back with kennel cough... he also has green eye boogies (possible eye infection), red shot eyes and the kennel cough”

Dog returned with bloody nails from scratching door overnight, lying in urine

β€œwe found our baby, in COMPLETE DISTRESS, WET AND with his paws bandaged because HIS NAILS WERE BLEEDING - apparently caused by him scratching the door, desperately and hopelessly trying to call someone's attention the WHOLE NIGHT”

Communication issues and inconsistent explanations(4 mentions)

β€œThe staff frequently changes their explanations, appears disorganized, and does not seem to fully understand or communicate what is actually happening with the dogs in their care”

Vaccination verification problems(3 mentions)

β€œwe were told their vaccinations needed to be updated... the vet promptly told us that they were all up to date”

Lack of transparency about dog grouping/separation(2 mentions)

β€œshe disappeared from group photos and any pics of her she was always alone... Nothing was EVER said to us so we could correct the situation”

No outdoor area for dogs(2 mentions)

β€œthere is no outdoor area and the dogs have to relieve themselves indoors”

Owner replies to 100% of reviewsAvg response: 1dprofessional tone285 repeat customers

Top Rated

4.8 stars from 501+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 501 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.7/ 5
Amenities7 of 14
Reviews501
Repeat customersNumber of reviews that mention returning or being a regular customer.285

Min puppy age

6 months

Pricing

Boarding

$68–$79/night

Daycare

$37–$42/day

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