Hounds Town - Smithtown
hounds town395 Middle Country Rd, Smithtown, NY 11787
Overview
Hounds Town Smithtown is a dog daycare and boarding facility offering all-day interactive play in specialized playgroups based on dog size, temperament, and energy level. They welcome all breeds with no discrimination, provide overnight boarding in private townhomes or suites starting at $65/night, and daycare starting at $40/day with a free first day evaluation. The facility features climate-controlled indoor play areas, grooming services, and requires a temperament test and current vaccinations.
Amenities & Policies
Required vaccinations: Rabies, Distemper, Bordetella
Policies & Details
Hours & Billing
Care & Play
Requirements
What Reviews Say
126 reviews analyzedHounds Town Smithtown receives overwhelmingly positive reviews with most dogs appearing thrilled to attend and owners praising the caring staff and clean facility. However, a concerning pattern exists across 4 negative reviews citing serious cleanliness issues - dogs returning home smelling of urine and feces, and allegations of breed discrimination from one reviewer. The owner responds professionally to nearly all reviews, including negative ones. The majority experience is excellent, but the recurring cleanliness complaints represent a significant red flag that warrants attention.
People love
Staff shoutouts
Worth noting
Dogs playing in urine and feces, dirty conditions
“they are literally playing in their own and other dogs URINE and FECES all day”
Dogs coming home smelling of urine and feces
“Each time they come home, they smell like urine and feces, which makes me think their cages aren't cleaned regularly—if at all.”
Breed discrimination allegations
“They say they don't breed discriminate but from the initial greeting they very clearly do.”
Cleanliness - dogs coming home dirty/smelling of urine and feces(4 mentions)
“his feet absolutely stunk like pee... there were small dogs playing around in what looked like un cleaned floors with pee and poop”
Poor communication and organization
“they seem very unorganized and have poor communication with their customers”
Top Rated
4.9 stars from 144+ reviews
This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 144 reviews.
At a Glance
Min puppy age
6 months
Pricing
Boarding
$65–$85/night
Daycare
$33–$40/day
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