Hounds Town - St. Charles
546 1st Capitol Dr, St Charles, MO 63301
Overview
Hounds Town - St. Charles is a dog daycare and boarding facility offering interactive daycare, luxury overnight boarding suites (Townhome $55/night, Luxury Townhome $65/night), grooming spa services, and cat boarding. The facility uses specialized playgroups separated by dog size and temperament, requires a temperament evaluation and current vaccinations (Rabies, Distemper, Bordetella), and enforces spay/neuter requirements. Open Monday-Friday 6:30am-7pm, Saturday 8am-5pm, Sunday 10am-2pm, with lobby closed 12-2pm daily.
Amenities & Policies
Required vaccinations: Rabies, Distemper, Bordetella
Policies & Details
Care & Play
Requirements
Safety & Emergency
What Reviews Say
269 reviews analyzedHounds Town - St. Charles is highly regarded for its 'all-day play' model that consistently results in happy, exhausted dogs (the 'Hounds Town Hangover'). Customers frequently praise the staff's genuine love for animals and the transparency provided through daily Facebook photo updates. While the facility has faced criticism regarding its indoor-only potty policy and occasional hygiene issues, recent responses indicate a change in ownership and a renewed focus on sanitation and facility upgrades.
People love
Staff shoutouts
Worth noting
Sanitation concerns (dogs covered in urine)
“My dog was COVERED in sticky, dried urine and smelled TERRIBLE... white fur turned yellow and brown.”
Unaccounted for injury
“Took him to his vet and they said it is Absolutely a puncture wound. NO ACCOUNTABILITY, NO INTEGRITY.”
Lack of outdoor space(5 mentions)
“I learned there is no outside area for the dogs. 'The owner told me the dogs adjust to peeing and pooping indoors' yeah right, not so.”
Hygiene/Smell(6 mentions)
“The place smells bad, that should have a been a sign when I dropped him off.”
Previous owner behavior(3 mentions)
“Male owner is very rude and inconsiderate... screamed at me.”
Top Rated
4.8 stars from 268+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 268 reviews.
At a Glance
Min puppy age
6 months
Pricing
Boarding
$55–$65/night
Daycare
$30–$35/day
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