House of Paw

Death of a dog under care with allegations of severe trauma (broken back/blood in eyes) and delayed notification.

“The vet confirmed she was completely paralyzed from the waist down... arrived with blood in her eyes and a broken back. Both obvious signs of severe trauma.”

Dog attack/injury during stay.

“My dog was attacked here by another dog because of their irresponsibility”

Alleged disease outbreak (Kennel Cough) and lack of transparency.

“vets office told us they'd actually called house of paw after seeing multiple cases to alert them they are seeing cases coming in from THEIR grooming facility.”

Scheduling and Organization(3 mentions)

“First time I scheduled an appointment for my dog they didn’t have it written down when I got there... Second time I came they didn’t have his appointment down again.”

Facility Appearance

“The outside of the building looks like crap. The roof needs painting and the paper pictures are all gone.”

Grooming Quality Consistency(4 mentions)

“my two dogs came back not smelling nice .. almost same as I dropped them of.. they didn’t trim well their hair”