Huggies Pet Grooming & Boarding
12239 Sheridan St, Cooper City, FL 33026
Overview
Huggies Pet Grooming & Boarding is a dog boarding and daycare facility in Cooper City, FL offering overnight stays and daycare services with an open pack environment. They require dogs to be at least 4 months old, spayed/neutered by 6 months, and current on vaccinations including Rabies, DHPP, Bordetella, and H3N2 Flu. The facility provides social play, wellness checks, and overnight care, with pickup by 11 a.m. and deposit required for boarding reservations.
Amenities & Policies
Required vaccinations: Rabies, Distemper/DHLPP, Parvo, Bordetella, H3N2 Flu, fecal exam for parasites
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Extras
What Reviews Say
182 reviews analyzedHuggies Pet Grooming is highly praised for its skilled groomers (notably Ana and Milagros) and their ability to handle senior or anxious pets with patience. However, there is a significant divide in customer experience; while many report 5-star service, a cluster of serious safety complaints regarding physical injuries and lack of AC in mobile units exists. The management's response tone is notably defensive when addressing negative feedback, often disputing claims of injury or blaming customer equipment.
People love
Staff shoutouts
Worth noting
Physical injuries during grooming (cuts/nicks)
“They cut my dogs tail while grooming her... she ended up needed stitches and antibiotics due to infection.”
Mobile unit safety (Lack of AC in summer)
“I found out AFTER that the AC in the vehicle was not working... Instead had the dog in the heat the entire time.”
Eye injuries
“Charlotte’s eye started to swell shut... she developed an eye ulcer and may go blind in that eye if left untreated.”
Language barrier/Communication issues(6 mentions)
“Maybe it was the language barrier but I won't be returning... don't charge somebody something you didn't do.”
Lack of accountability for injuries(4 mentions)
“They told me I had signed something, so it wasn’t their responsibility. There was zero accountability.”
Unresponsiveness/Missed appointments(7 mentions)
“They never returned my call... I left 3 voicemails, not one was returned.”
At a Glance
Min puppy age
4 months
Pricing
Contact facility for pricing
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