Innisfail Boarding Kennels
5836 37 St, Innisfail, AB T4G 0B1
Overview
Innisfail Boarding Kennels offers dog boarding and daycare services with climate-controlled kennels, large fenced exercise yards, and in-floor heating. They accept pets of all sizes and reactive breeds via one-on-one care, require up-to-date vaccinations, and provide twice-daily exercise. Medication administration is allowed without charge, but grooming and training services are not advertised.
Amenities & Policies
Required vaccinations: Rabies, Distemper, Parvovirus, Bordetella (Kennel Cough)
What Reviews Say
80 reviews analyzedInnisfail Boarding Kennels is highly regarded for its compassionate staff and ability to handle anxious or senior dogs with personalized care. Customers frequently praise the daily Facebook photo updates and the facility's cleanliness, often describing it as a 'second home.' While the majority of experiences are overwhelmingly positive, there are isolated concerns regarding billing transparency and one serious report of an unnoticed medical issue during a long-term stay.
People love
Staff shoutouts
Worth noting
Unnoticed medical injury
“when I returned her entire ear was full of blood and she was crying in pain... two weeks my dog was in pain”
Pricing transparency/Deceitful promotions
“the owner said the free night was for 1 pet only, not for all which was very deceitful”
Billing/Pricing disputes(2 mentions)
“I left my dog at 1130am and picked her up at 2pm the next day and was charged for 2 nights.”
Communication/No response
“Left message. Got no reply”
Top Rated
4.6 stars from 80+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 80 reviews.
At a Glance
Pricing
Contact facility for pricing
Is this your business?
Submit a free claim. After approval, manage core listing details from your owner dashboard.
Claim this listing