Innovation Canine
2510 Chem. des Lacs, Notre-Dame-de-la-Merci, QC J0T 2A0
Overview
Innovation Canine is a dog boarding and daycare facility located in Notre-Dame-de-la-Merci, Quebec. The facility offers boarding, daycare, grooming, training, behavioral consultations, and space rental services. The website is currently under construction with limited information available.
Amenities & Policies
What Reviews Say
15 reviews analyzedThe facility receives overwhelmingly positive ratings (5/5) for its training results and care for high-energy or reactive breeds. However, a detailed 1/5 review highlights significant friction regarding safety protocols (leash requirements) and alleges retaliatory communication from management following a negative review. Overall, customers seem very satisfied with the outcomes of the boarding and training, provided they adhere to the facility's strict operational rules.
People love
Worth noting
Retaliatory behavior/Threatening to terminate boarding mid-stay due to a negative review
“the owner emailed me to say she no longer wanted to keep Blue and asked me to pick him up as soon as possible... I felt punished for speaking honestly about my experience.”
Lack of transparency regarding facilities and dog care routines
“We also can't visit our dog. We have to make an appointment to pick them up, and we can't see where they go; everything seems hidden.”
Strict leash/equipment protocols
“It's nowhere mentioned that dogs aren't allowed with their harnesses and leashes... It was that or nothing.”
Initial communication difficulties(2 mentions)
“Communication wasn't the easiest at first, but after talking with the owners... the exchanges became excellent.”
At a Glance
Pricing
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