Iron Station facilities
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Ironton Boarding & Grooming

3920 NC-27, Iron Station, NC 28080

4.7
67 Google reviews
Outdoor yardMedication adminGrooming

Overview

Ironton Animal Hospital offers boarding services exclusively for established clients and patients. The facility features an outdoor play area, accommodates specialized diets and medication administration, and provides grooming services for boarders on departure day. As a veterinary clinic, they can address any health concerns during the pet's stay and offer vaccination services on drop-off day.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: DH(L)PPC (Canine Distemper), Bordetella (Kennel Cough), Rabies

Policies & Details

Hours & Billing

Drop-off hours:Monday-Thursday 8am-1pm, Friday 8am-5pm, Saturday 8am-12pm; evening drop-off Tue-Thu 4pm-6pm, Sat 4pm-6pm, Sun 9am/11am/4pm-6pm
Pick-up hours:Tuesday-Thursday 4pm-6pm, Saturday 4pm-6pm, Sunday 9am/11am/4pm-6pm
Billing method:Per night

Cancellation & Deposits

Deposit required — Prepayment required; check at drop-off or call in payment

Care & Play

Feeding policy:Specialized or prescriptive diets accommodated; owner provides food

Safety & Emergency

Emergency vet protocol:On site
Emergency vet cost:Owner

What Reviews Say

67 reviews analyzed

Overwhelmingly positive facility with 58 of 67 reviews giving 5 stars. Staff receives consistent praise for genuine care and friendliness, and dogs are described as happy and well-carded for. The main concerns are: (1) the facility appears to not be accepting new boarding clients despite advertising, which has frustrated some potential customers, and (2) one review detailed repeated grooming appointment cancellations. The facility is praised for individual dog rooms with outdoor space rather than cages, and many reviewers are long-term loyal customers.

Dog happiness
4.9
Staff
4.9
Cleanliness
4.8
Facility
4.7
Safety
4.5
Value
4.0
Communication
2.5

People love

Staff genuinely cares about dogs(15)Dogs happy and love going there(12)Clean facility(5)Individual rooms vs cages - positive(3)Long-term customers/loyalty(4)

Worth noting

Not accepting new clients for boarding despite advertising

“Why are they advertising if they aren't accepting new clients. Waste of my time.”

Poor scheduling/customer service - appointments cancelled multiple times

“Schedule an appointment a few days later I get a, "Oh I'm sorry we're full that day I didnt realize someone said that day was ok." This happened 3 times”

Not accepting new boarding clients - exclusivity concerns(2 mentions)

“I continue being told they aren't accepting new clients. The boarding is like a private club that is very difficult to get into.”

Grooming scheduling issues/customer service

“Customer service is awful!!! Schedule an appointment a few days later I get a, "Oh I'm sorry we're full that day I didnt realize someone said that day was ok."”

Top Rated

4.7 stars from 67+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 67 reviews.

At a Glance

Google rating
4.7/ 5
Review scoreInsufficient topic coverage
Amenities3 of 14
Reviews67
Repeat customersNumber of reviews that mention returning or being a regular customer.12

Pricing

Contact facility for pricing

Contact

Visit Website+1 704-735-5200Get directions to 3920 NC-27, Iron Station, NC 28080

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