Island Pet Resort Pet Boarding, Grooming, and Day Care

Severe grooming injuries (deep cuts requiring surgery)

“It was discovered that she was cut so deep that her muscle was exposed. My dog was required to undergo surgery... resulting in a $1,200 Vet Bill.”

Allegations of neglect/unsanitary conditions (pests)

“They have roaches and mice... every time I take my dog there, he comes back with an ear infection.”

Safety/Supervision lapse

“The person at the counter had no idea which dog was ours. He left the room and we were easily able to go and get her ourselves.”

Grooming quality/pricing inconsistencies(5 mentions)

“His hair cut was extremely choppy... they totally shaved his tail super short that it looks like a rat tail now.”

Booking/Reliability issues(3 mentions)

“The door was closed, no one was there, and they did not answer the phone... we had to scramble to find another boarding place.”