Covington facilities
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JCM's Luxury Pet Resort

20006 LA-36, Covington, LA 70433

4.5
10 Google reviews
Live webcamStaff overnightOutdoor yardReactive breeds OKMedication adminGroomingTrainingClimate controlledOvernight potty breaks

Overview

JCM's Luxury Pet Resort is a family-owned boarding and daycare facility in Covington, LA operated by professional dog trainer Jean Manino since 1986. The facility features 14 indoor/outdoor runs and 3 luxury suites with 24/7 indoor/outdoor access, over an acre of fenced play yards, webcams, and on-site supervision. Interactive daycare and group play are included with boarding, and the facility accommodates all breeds including intact pets.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Max capacity: 17 dogs

Required vaccinations: Rabies, DH(A²)LPP, Bordetella, FCRVP

Policies & Details

Hours & Billing

Drop-off hours:By appointment 9am-6pm Mon-Fri, 10am-5pm Sat
Pick-up hours:By appointment 9am-6pm Mon-Fri, 10am-5pm Sat
Billing method:Per night

Cancellation & Deposits

Cancellation notice:7 days notice
Cancellation penalty:Non-refundable deposit for cancellations less than 7 days prior (14 days for holidays)
Deposit required — $50
Holiday surcharge — Additional daily fee

Care & Play

Group play
Solo play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Separate play for intact

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount — $20 per night for second dog from same household
Senior dog accommodations
Owner operated

What Reviews Say

10 reviews analyzed

JCM's Luxury Pet Resort is an exceptional facility with near-unanimous 5-star reviews praising its small-scale, personalized care. Customers consistently highlight the cleanliness, spacious accommodations with private yards, on-site owner Jean's attentive care, and excellent communication including camera access for peace of mind. The single 1-star review relates to a phone inquiry about a dog with a known aggression history, and the owner's response explains the safety rationale. With 9 of 10 reviewers being repeat customers, this facility clearly excels at building long-term trust.

Dog happiness
5.0
Cleanliness
5.0
Facility
5.0
Communication
5.0
Safety
4.8
Value
4.8
Staff
4.5
Drop-off / pickup
4.5

People love

Cleanliness and facility quality(7)Personalized, small-scale care(5)Safety and security(4)Owner lives on property(4)Excellent communication(4)Camera access for owners

Staff shoutouts

Jean(9 mentions)

Worth noting

Potential aggressive dog policy conflict - reviewer claimed dog was labeled dangerous due to past incident

“She told me my dog belonged in a shelter”

Owner replies to 80% of reviewsAvg response: 1dprofessional tone9 repeat customers

At a Glance

Google rating
4.5/ 5
Review score
4.8/ 5
Amenities9 of 14
Reviews10
Repeat customersNumber of reviews that mention returning or being a regular customer.9

Max capacity

17 dogs

Pricing

Boarding

$38–$70/night

Contact

Visit Website+1 985-809-5022Get directions to 20006 LA-36, Covington, LA 70433

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