Jollytails Resort

Third-party service reliability (Massage Therapy)

“I arrived but the therapist never showed... The manager was extremely defensive even after acknowledging that this was not the first time for such an occurrence.”

Grooming quality(3 mentions)

“worst cut ever... I know he had some matting, but to shave his tail down is not acceptable”

Re-assessment policy/fees

“annoying that if you don't constantly require day care or boarding, you have to have your dog 're-assessed,' every three months... Just a money grab.”

Booking/Availability issues(2 mentions)

“Was told over the phone they had room and filled out their stupid form just to be emailed days later saying they are full.”