San Tan Valley facilities
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Joy's Confident K9

San Tan Valley, AZ 85144

4.7
12 Google reviewsGoogle Verified

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

What Reviews Say

12 reviews analyzed

The 12 analyzed reviews are overwhelmingly positive, emphasizing Joy’s expertise, kindness, individualized care, training results, and owners’ trust. One negative review alleges cancellations, difficulty communicating, and an unresolved refund request; the owner response is detailed and defensive. Reviews frequently mention boarding, daycare, sitting, grooming, and training, with updates and videos noted in boarding-related feedback.

Dog happiness
5.0
Staff
5.0
Communication
3.7

People love

Staff expertise, kindness, and dog care(8)Training effectiveness and behavioral improvement(6)Dogs enjoying care and repeat trust(5)Owner updates during stays(2)

Staff shoutouts

Joy(12 mentions)Joy’s family members

Worth noting

Alleged nonresponse and unresolved refund request

“She has been ignoring me since. I have tried to get in contact with her multiple times and have received no response.”

Alleged last-minute session cancellations

“Our last session kept getting pushed back because she would cancel last minute.”

Owner disputes the reviewer’s account of follow-up communication and offered alternatives

“For complete transparency, we only worked with one of their pups and this is the first communication received since we offered to train in person the day you departed.”

Training-session scheduling and cancellations

“Our last session kept getting pushed back because she would cancel last minute.”

Difficulty contacting the owner and unresolved refund request

“She has been ignoring me since. I have tried to get in contact with her multiple times and have received no response.”

Owner replies to 92% of reviewsAvg response: 457ddefensive tone9 repeat customers

At a Glance

Google rating
4.7/ 5
Review scoreInsufficient topic coverage
Amenities0 of 14
Reviews12
Repeat customersNumber of reviews that mention returning or being a regular customer.9

Pricing

Boarding

$50/night

Daycare

$35–$50/day

Contact

Visit Website+1 815-814-2877Get directions to San Tan Valley, AZ 85144

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