Jungle Jim's Total Pet Care
1705 Coastal Hwy, Dewey Beach, DE 19971
Overview
Jungle Jim's Total Pet Care is a boutique dog hotel and spa in Dewey Beach, Delaware, offering boarding, daycare, grooming, and house sitting services for over 8 years. They position themselves as the closest full-service pet facility to the beach, with unique services like hotel dog walks, after-beach baths, and a Dewey Dog Dinner Club for vacationing pet owners.
Amenities & Policies
Required vaccinations: Rabies, Bordatella
Policies & Details
Care & Play
What Reviews Say
275 reviews analyzedJungle Jim's Total Pet Care is overwhelmingly beloved by customers, with 97% of reviews giving 5 stars. The facility excels in providing caring, personalized service with a passionate owner (Jim) and dedicated staff who treat dogs like family. Customers consistently praise the clean facility, beach walks, flexible scheduling, and excellent communication. However, a small number of concerning reviews (4 out of 275) highlight serious safety issues including unlocked facilities and unsupervised dogs - these appear to be isolated incidents but represent significant red flags that prospective customers should be aware of. The vast majority of customers are repeat visitors who enthusiastically recommend this as the premier pet care option at Delaware beaches.
People love
Staff shoutouts
Worth noting
Unlocked facility/building - dogs could be stolen
“The building itself was left unlocked... anyone from the busy street outside could potentially walk in and remove an animal”
Dogs left unsupervised in shared areas
“Dogs were left together in shared areas with no supervision”
Harness not removed causing injury/rash
“It hadn't looked like they took off my dog's harness all weekend. She ended up with a rash on her leg where the harness must of been rubbing the whole time”
No water in bowls during stay
“both dogs were visibly anxious when I got there and had no water in the two bowls that were left in their play area”
Owner aggressive behavior/curse words in texts
“Very aggressive owner uses curse words Texts with aggressiveness n violent”
Safety and security concerns(2 mentions)
“The door was unlocked when I stopped by and I could have easily walked out with my dog and my brothers dog because no one noticed I was there”
Disorganization(2 mentions)
“Everyone was pleasant but it was very disorganized”
Communication delays at pickup
“It took 3-4 phone calls and several texts to finally get someone. I was there at least 20 mins waiting up front”
Top Rated
4.9 stars from 277+ reviews
This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 277 reviews.
At a Glance
Pricing
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