Richmond Heights facilities
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K-9 Kingdom

26700 Highland Rd, Richmond Heights, OH 44143

4.6
90 Google reviewsGoogle Verified
Cage-freePhoto updatesStaff overnightOutdoor yardPool / water playSmall dog areaMedication adminGroomingTrainingClimate controlledOnline booking

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies7+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Late pick-up fee:$19 per dog for checkout between 10am – 3pm; $28 per dog for checkout between 3pm – 7pm
Billing method:Per night

Care & Play

Group play
Daily updates
Feeding policy:Each family unit is fed individually in our feed room. If there’s only 1 dog in the family, that dog will be fed by themselves. If dogs have siblings, they will come back together unless we have been provided instructions to feed them separately.
Raw diet accommodated

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount

What Reviews Say

24 reviews analyzed

K-9 Kingdom receives predominantly positive reviews for caring and friendly staff, dogs enjoying daycare and boarding, open activity rather than prolonged kenneling, grooming quality, and reasonable pricing. A small number of serious negative reports concern a dog bite and alleged inadequate incident response, post-boarding illness, and one unsatisfactory grooming result. Pricing is also criticized by some reviewers.

Facility
5.0
Staff
4.9
Dog happiness
4.8
Safety
4.1
Value
3.9

People love

Dogs appear happy, active, and tired after care(8)Caring, kind, and attentive staff(7)Dogs are not confined in kennels all day(5)Clean or well-regarded facility(4)Reasonable value or pricing(4)Gentle grooming and handling(3)Photos or updates provide reassurance(2)

Staff shoutouts

AmyDanielleMicheleAlena

Worth noting

Dog bite during boarding or group play

β€œOur goldendoodle had been bit by another dog.”

Alleged inadequate supervision and group-play precautions

β€œThey failed to properly supervise the dogs”

Alleged inadequate response and veterinary care after bite

β€œthey failed to provide proper medical care”

Reported illness after boarding

β€œMy dog has been sick since I picked him up from a weeks boarding!”

Reported grooming dissatisfaction

β€œthey cut her to look like a schnauzer dog”

Pricing perceived as high(2 mentions)

β€œVery expensive!!”

No-collar policy limits GPS tracking

β€œI do NOT like their new policy of no collars allowed.”

Dog illness reported after boarding

β€œMy dog has been sick since I picked him up from a weeks boarding!”

Unsatisfactory grooming outcome

β€œthey cut her to look like a schnauzer dog”

Owner replies to 21% of reviewsAvg response: 163dwarm tone4 repeat customers

Top Rated

4.6 stars from 90+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 90 reviews.

At a Glance

Google rating
4.6/ 5
Review scoreInsufficient topic coverage
Amenities11 of 14
Reviews90
Repeat customersNumber of reviews that mention returning or being a regular customer.4

Min puppy age

7 months

Pricing

Boarding

$45–$55/night

Daycare

$35–$50/day

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