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K9 ACRES Premium Play & Stay Pet Resort

Name: K9 ACRES Premium Play & Stay Pet Resort
Address: 605 Catering Rd, Georgina, ON L0E 1R0, Georgina, ON, L0E 1R0, CA
Telephone: +1 905-251-5658
Rating: 4.8

605 Catering Rd, Georgina, ON L0E 1R0

4.8

149 Google reviews

Cage-freeStaff overnightOutdoor yardAccepts puppiesReactive breeds OKGroomingTrainingOvernight potty breaksOnline booking

Overview

K9 ACRES Premium Play & Stay Pet Resort is a 24/7 staffed facility in Georgina, ON offering dog boarding, daycare, training, grooming, and walking services. They accommodate dogs of all sizes with pricing based on weight ($44.25-$68.25/night for boarding, $23.10-$31.50 for daycare), and provide outdoor play areas on their 50-acre property with 28 yards ranging from 100-3,000 sq ft.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Hours & Billing

Drop-off hours:8am-7pm (early drop off 7:15am-8am available for $10)

Pick-up hours:8am-7pm (late pickup 7pm-8pm available for $25)

Billing method:Per 24h

Cancellation & Deposits

Cancellation notice:3 days notice

Cancellation penalty:30% of total booking fee or one day's boarding fee, whichever is greater

Deposit required — Full payment in advance

Holiday surcharge — $40 total for statutory holidays; $120 total for Dec 25-Jan 1; $25/day premium for stays under 3 days on holidays

Care & Play

Group play

Solo play

Feeding policy:Owner provides food

Safety & Emergency

Emergency vet cost:Owner

Extras

Multi-dog discount — 20% off per additional dog when sharing a run

Senior dog accommodations

What Reviews Say

147 reviews analyzed

K9 Acres is highly regarded for its ability to handle large, reactive, and 'difficult' breeds that other facilities often turn away. Customers consistently praise the cleanliness of the facility and the visible happiness/exhaustion of their dogs upon pickup. While there are occasional lapses in phone responsiveness and one notable incident regarding a fence-jumping dog, the owner provides detailed, professional, and accountability-focused responses to all feedback.

Dog happiness

4.9

Cleanliness

4.9

Staff

4.8

Facility

4.7

Value

4.6

Drop-off / pickup

4.5

Safety

4.3

Communication

4.2

People love

Handling Reactive/Anxious Dogs(12)Bully Breed Friendly(6)Photo Updates(10)

Staff shoutouts

Etienne(4 mentions)EmilyLeanne

Worth noting

Dog escaped enclosure by jumping fence

“My 6 year old Sheppard jumped a fence the last stay and was found thankfully. This time around he jumped the fence twice again.”

Health issue (Heat Rash) and perceived staff negligence

“My dog... had to go through this because people were not concerned about the violent heat wave warning and let her out in the sun.”

Communication/Responsiveness(5 mentions)

“Connecting with the staff proved to be very difficult as the calls were often unanswered and went to VM.”

Tour Scheduling Issues(2 mentions)

“We showed up at the catering road location at 12:57 for our 1pm tour... all 9 calls were unanswered.”

Owner replies to 98% of reviewsprofessional tone24 repeat customers

IBPSA Member

Industry Association

Verified member of IBPSA

International pet services standards

Cross-referenced with IBPSA’s member directory.

Top Rated

4.8 stars from 149+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 149 reviews.

At a Glance

Google rating

4.8/ 5

Review score

4.6/ 5

Amenities9 of 14

Reviews149

Repeat customersNumber of reviews that mention returning or being a regular customer.24

Pricing

Boarding

$44.25–$68.25/night

Daycare

$23.1–$31.5/day

Contact

Visit Website +1 905-251-5658 605 Catering Rd, Georgina, ON L0E 1R0

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