K9 Country Cottage
1550 Tatlow Rd, North Saanich, BC V8L 5R3
Overview
K9 Country Cottage is a dog boarding and daycare facility in North Saanich, BC, offering a cozy, cottage-style environment with large play yards. Dogs are housed in individual kennels but enjoy supervised socialization in small groups based on temperament, with separate accommodations for small dogs and climate-controlled spaces. The facility emphasizes safety, routine, and comfort, located near the BC Ferries terminal and Victoria International Airport.
Amenities & Policies
Breed restrictions: American Pit Bull Terrier, American Staffordshire Terrier, Staffordshire Bull Terrier
What Reviews Say
43 reviews analyzedK9 Country Cottage presents a polarizing profile: while the majority of regular clients report happy, well-exercised dogs and praise the Instagram updates, a significant cluster of one-star reviews raises serious safety concerns. These include allegations of undisclosed shock collar use, unreported physical injuries, and a strict 'no-tour' policy that creates a perceived lack of transparency. Potential clients should weigh the high praise for socialization against specific complaints regarding medical neglect and rigid financial policies.
People love
Staff shoutouts
Worth noting
Unreported physical injuries and neglect of medical instructions
“My dog sustained a serious injury to his hind leg during his stay, and he didn’t receive any vet care and I wasn’t notified... he could barely walk or stand.”
Alleged undisclosed use of shock collars
“My friend was picking up her dog and saw FOUR dogs with shock collars on!! When she asked a young blonde woman said 'We only use them when necessary'”
Refusal to allow facility tours/transparency
“Instead of being welcomed inside for a tour, I was not allowed to come inside! She (Ayla?) showed me some pictures... What are they hiding?”
Breed discrimination (Pit Bulls)(2 mentions)
“Shame on you for having a 'no pit bull' policy. Very discriminative.”
Strict/Inflexible policies (Refunds/Timing)(2 mentions)
“They require full payment in advance. We had a change of plans and picked up our dog after the first night and there was no refund for the remaining 10 days.”
At a Glance
Pricing
Boarding
$30–$45/night
Daycare
$32/day
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