K9 Resorts Luxury Pet Hotel Lone Tree

Injury/Attack in group play despite private play request

“I asked for private play, but they let her be in group where another dog attacked her... My dog came home with 3 chipped teeth, a lip sore, and seriously infected paw.”

Severe illness (Kennel Cough/Diarrhea/Weight Loss)

“Both got Kennel cough, both lots extreme weight, diarrhea and had to be picked up early to go to the ER.”

Lack of webcams(4 mentions)

“I do wish they would add cameras so you can check in on your pup. All the other daycares seem to have them :(”

Feeding/Administrative errors(3 mentions)

“The puppy needed 3 meals a day. She wasn't given her midday meal for 3 days. The staff didn't follow the arrangement for feeding.”

Hidden fees/Pricing structure(2 mentions)

“So far you get charged to bring your own dog food, you get charged for a bath for 2+ days of boarding... charging for every little thing is killing the buzz.”