K9 Resorts Luxury Pet Hotel Scotch Plains - Fanwood (Original Location)

Severe neglect resulting in urine burns and significant weight loss

“Our vet confirmed Cooper had urine burns from standing in his own urine for what had to be long periods of time... Cooper had lost 3.5 lbs. in the 3 nights he was there.”

Injury/Safety due to improper equipment use

“brought my dog out and had her gentle leader on so wrong it was choking my dog. It was so tight we almost had to cut it off!”

Contracting infections (Colitis/Bacterial/Fungal)

“He was diagnosed with canine colitis... One of the prime causes of canine colitis is stress/trauma.”

Hidden/Unexpected Fees(6 mentions)

“I was not told that I would be charged an extra $80 for picking her up after 12:30 pm.”

Feeding/Food management concerns(4 mentions)

“the fact that he vacuumed his food like he was starving is alarming... I should have been given the remainder of today’s portion of food. There was nothing given to me.”

Lack of Webcams(5 mentions)

“I wish they would install some type of camera/video setup, so I can check it on my dog.”