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K9 Resorts Luxury Pet Hotel Sugar Land

Name: K9 Resorts Luxury Pet Hotel Sugar Land
Address: 14033 Southwest Fwy, Sugar Land, TX 77478, Sugar Land, TX, 77478, US
Telephone: +1 281-378-6472
Rating: 4.9

k9 resorts

14033 Southwest Fwy, Sugar Land, TX 77478

4.9

149 Google reviews

Cage-freeSmall dog areaAccepts puppiesClimate controlledOnline booking

Overview

K9 Resorts Luxury Pet Hotel Sugar Land is an award-winning luxury dog boarding and daycare facility ranked #1 in the nation for 6 consecutive years by the International Boarding & Pet Services Association. They offer cage-free luxury suites, executive rooms, and traditional compartments, along with small dog, large dog, and individualized daycare options. The facility is climate-controlled and provides free daily photo updates to owners.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, Distemper/Parvo, Bordetella, Canine Influenza

Policies & Details

Care & Play

Group play

Solo play

Daily updates — Free

Comfort items allowed

Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Not required for boarding, required for daycare by 10 months

Extras

Senior dog accommodations

What Reviews Say

131 reviews analyzed

K9 Resorts Sugar Land is exceptionally well-regarded, with customers frequently praising the facility's cleanliness and the staff's genuine affection for the dogs. Owners appreciate the high level of transparency provided through Instagram updates and detailed report cards. While there was one mention of an undetected eye infection and occasional issues with dogs being returned damp after baths, the overall sentiment is overwhelmingly positive, highlighting the facility as a premium, trustworthy choice for boarding and daycare.

Dog happiness

5.0

Staff

5.0

Cleanliness

5.0

Facility

5.0

Drop-off / pickup

4.9

Communication

4.8

Value

4.7

Safety

4.5

People love

Exhausted/Happy dogs(12)Visual updates (Instagram/Report Cards)(15)Facility Cleanliness(10)

Staff shoutouts

Zach(5 mentions)Liz(2 mentions)Chelsea(2 mentions)MirandaTrent

Worth noting

Medical oversight (Infection)

“I received my dog back with bacterial pink eye. The staff all stated they’ve seen the discharge coming from his eye, but it was 'just eye boogers.'”

Damp/Smelly dogs after baths(2 mentions)

“He would still be SUPER wet when I'd pick him up... He would always come back smelling HORRENDOUS.”

Unclear neutering policy for older puppies

“I don't recall being told 10 months was the cut off for doggie day care when they're not fixed.”

Owner replies to 100% of reviewsprofessional tone18 repeat customers

Top Rated

4.9 stars from 149+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 149 reviews.

At a Glance

Google rating

4.9/ 5

Review score

4.9/ 5

Amenities5 of 14

Reviews149

Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Contact facility for pricing

Contact

Visit Website +1 281-378-6472 14033 Southwest Fwy, Sugar Land, TX 77478

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