K9 to 5 Doggie Daycare, Nightcare Grooming & Training
38 Parkside Dr #5, Newmarket, ON L3Y 8J9
Overview
K9 to 5 is a 24/7 cage-free dog daycare and nightcare facility in Newmarket, Ontario operating since 2003. They offer daycare, overnight stays, grooming, and special events with a focus on safe, supervised group play with separate areas for large and small dogs. Staff provide around-the-clock human supervision (no webcams), administer medications at no extra charge, and accommodate senior dogs and special needs pets.
Amenities & Policies
Required vaccinations: Bordetella, all vaccinations
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
115 reviews analyzedK9 to 5 enjoys high loyalty from long-term clients who praise the cage-free environment and the visible excitement of their dogs. However, there is a stark contrast between these glowing reports and several severe complaints regarding grooming injuries and a perceived lack of transparency following safety incidents. While the daycare aspect is highly rated for socialization, the grooming department and administrative communication show significant inconsistency.
People love
Staff shoutouts
Worth noting
Physical injury and lack of incident reporting
“when he got in the car he was bleeding everywhere... they told me 'oh another dog bit him out of excitement'... they never told me what happened.”
Grooming injuries (cuts/gashes)
“found not one but two cuts on him... didn't inform the staff she made him bleed and then cut a gash under his eye.”
Allegations of behavioral changes/mistreatment
“Leaving with her tail between her legs, haunted eyes, the need for retraining with Pee-pads... cruelly abused.”
Grooming quality/accuracy(6 mentions)
“I told them last time i don't want short hair . They cut all his hair in this weather.”
Pricing discrepancies(3 mentions)
“They told me it would be around $90. Today I went for the appt and the bill was $180.”
Long wait times for grooming(2 mentions)
“Our 9 am appointment took until 3 pm to complete the cut?”
At a Glance
Pricing
Boarding
$74–$80/night
Daycare
$37–$47/day
Is this your business?
Submit a free claim. After approval, manage core listing details from your owner dashboard.
Claim this listingOther Facilities in Newmarket
Wag Awhile Doggy Daycare, Hotel and Spa
Newmarket, ON
Contact for pricing
View DetailsDoggieville
Newmarket, ON
Contact for pricing
View Details