K9CLUBHOUSE

Medication error causing dog seizure

“due to a misdosage of my dogs medication, they ended up causing him to go into a seizure state, they were not trained for this type of situation, and ended up costing me over $3000 out of pocket for hospital bills”

Kennel cough outbreaks

“my dog came back with canal cough”

Dogs not getting adequate bathroom breaks/playtime

“It didnt seem like they let him out to go to the bathroom, when I picked him up he Urinated on the floor”

Rejection of dog without attempt to accommodate

“There was NO second chance - he immediately put his hands up like i'm sorry we cant take her”

Dogs kept in kennels/cages all day

“They are rude lock your dog in a cage all day I find out the own is very arrogant”

Kennel cough/illness after stay(3 mentions)

“my dog came back with canal cough”

Insufficient playtime/outdoor breaks(3 mentions)

“the dogs don't get as much playtime it appears they spend most of the day in the kennel”

Communication misunderstandings(2 mentions)

“the man told me it would be possible for someone to stick around until about 6 if I stay in touch with them. I just went into the store tonight and was told no that was not the case”