🐕

Kandys Pups 'N' Stuff Pet Spa & Hotel

Name: Kandys Pups 'N' Stuff Pet Spa & Hotel
Address: 204 N 3rd Ave Suite D, Barstow, CA 92311, Barstow, CA, 92311, US
Telephone: +1 760-912-5260
Rating: 4.6

204 N 3rd Ave Suite D, Barstow, CA 92311

4.6

178 Google reviews

Staff overnightGroomingOvernight potty breaks

Overview

Kandy's Pups N Stuff Pet Spa & Hotel is a pet hospitality facility in Barstow, CA offering boarding in luxury pet suites, daycare, grooming, and exotic pet boarding services. They provide 24-hour care with pickup and delivery available, and operate 7 days a week. The facility caters to both dogs and exotic pets including rabbits, guinea pigs, and hamsters.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Care & Play

Comfort items allowed

Feeding policy:Owner provides food

Raw diet accommodated

What Reviews Say

165 reviews analyzed

Kandy’s Pups 'N' Stuff is highly regarded for its exceptionally clean, 'spa-like' facility and its ability to handle senior, anxious, or difficult-to-groom pets with patience. While most customers praise the luxury boarding suites and attentive care, a significant minority of reviewers express frustration over high prices, lack of upfront quotes, and occasional grooming injuries. The owner is very active in responding to feedback, often offering resolutions to dissatisfied clients while maintaining a professional and protective stance over the business's reputation.

Cleanliness

5.0

Facility

4.9

Staff

4.8

Dog happiness

4.7

Communication

4.2

Drop-off / pickup

4.0

Safety

3.8

Value

3.5

People love

Luxury Accommodations(12)Handling difficult/anxious pets(15)Cleanliness and Atmosphere(14)

Staff shoutouts

Kandy(38 mentions)Irene(5 mentions)Joshua(3 mentions)

Worth noting

Injuries during grooming (cuts/bleeding nails)

“noticed two of her nails were cut too short and had dry blood on them. I checked the rest of her body... noticed multiple cuts under her arm.”

Allegations of unauthorized sedation/medication

“THEY WILL HURT YOUR DOG AND GIVE THEM CBD WITHOUT YOUR PERMISSION”

Neglect of basic needs (water/food) during boarding

“no food no water I laughed I figured they’d take care of it... when he came home all he did was drink and drink and drink”

Pricing transparency and high costs(8 mentions)

“The final bill was $85 more than what I usually pay... lack of transparency and poor communication is unacceptable.”

Grooming quality/deviation from instructions(5 mentions)

“The groomer completely went against what I had asked for without consultation... shaved and cut areas of my pup when specifically asked not to.”

Long wait times for grooming(4 mentions)

“Took my dog at 10 am did not pick her up until 6:15... they take long time.”

Owner replies to 92% of reviewsprofessional tone18 repeat customers

Top Rated

4.6 stars from 178+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 178 reviews.

At a Glance

Google rating

4.6/ 5

Review score

4.4/ 5

Amenities3 of 14

Reviews178

Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Contact facility for pricing

Contact

Visit Website +1 760-912-5260 204 N 3rd Ave Suite D, Barstow, CA 92311

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing