Hickory facilities
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Kanupp Kennels

8574 NC-127, Hickory, NC 28601

4.4
121 Google reviewsGoogle Verified
GroomingTrainingOnline booking

Overview

KennelBooker is cloud-based software for managing pet-care businesses offering boarding, daycare, grooming, training, online bookings, payments, vaccination checks, and customer photo updates.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Max capacity: 100 dogs

Required vaccinations: Vaccination checks

Policies & Details

Cancellation & Deposits

Care & Play

Daily updates

What Reviews Say

24 reviews analyzed

Kanupp Kennels receives mostly positive reviews praising caring staff, dog enjoyment, and attentive care, including repeat-customer signals. Recurring negative feedback concerns pickup-hour and pricing communication, facility supervision and cleanliness allegations, training outcomes, and isolated animal-health or welfare concerns. Owner responses are generally warm and occasionally detailed or defensive when addressing complaints.

Dog happiness
5.0
Staff
4.4
Facility
3.7
Drop-off / pickup
3.2
Communication
2.7
Safety
2.6
Value
2.3

People love

Caring and friendly staff(7)Dogs appear happy and enjoy daycare or boarding(6)Attentive care and comfort(4)Facility quality(2)Transportation convenience(2)

Worth noting

Allegations of inadequate supervision and vaccination or neutering requirements

โ€œdogs of all sizes are unattended almost at every moment, make dogs arenโ€™t required to be neutered, shots arenโ€™t requiredโ€

Alleged poor waste management and cleanliness

โ€œthe dog waste gets piled onto a hillโ€

Allegation of rough handling and rude conduct during a training complaint

โ€œthe owner was so rude and so rough with the dogโ€

Allegation of aggressive behavior involving dogs and a person

โ€œMarty apparently becomes aggressive with the dogs and any human who witnesses his behavior.โ€

Unexpected or poorly communicated pickup-hour consequences and fees

โ€œI had to pay for an additional nightโ€

Reported illness after boarding

โ€œHe had conjunctivitis and intestinal infection.โ€

Pickup hours and policy communication(2 mentions)

โ€œNo one will tell you this until you show up to drop off your pet.โ€

Pricing or fee communication(2 mentions)

โ€œIt was charged $40 dollars a night without being notified of a upcharge starting in January.โ€

Supervision and safety concerns(2 mentions)

โ€œdogs of all sizes are unattended almost at every momentโ€

Cleanliness and waste management(2 mentions)

โ€œThey literally do not care about dogs, the dog waste gets piled onto a hillโ€

Training results

โ€œmy dogs do not sit they do not come they do not walk by my sideโ€

Post-stay health concern

โ€œHe had conjunctivitis and intestinal infection.โ€

Owner replies to 38% of reviewsAvg response: 603dwarm tone4 repeat customers

At a Glance

Google rating
4.4/ 5
Review scoreInsufficient topic coverage
Amenities3 of 14
Reviews121
Repeat customersNumber of reviews that mention returning or being a regular customer.4

Max capacity

100 dogs

Pricing

Contact facility for pricing

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