Kickapoo Ranch Pet Resort
23230 Kickapoo Rd, Waller, TX 77484
Overview
Kickapoo Ranch Pet Resort is a pet care facility located in Waller, TX with over 7 years of experience providing boarding, daycare, and dog training services. They offer transportation services within 15 miles and partner with Doobie Dogs for longer-distance pickup and drop-off. The facility operates Monday-Friday 7am-6pm and Saturday-Sunday 9am-4pm, closed on major holidays.
Amenities & Policies
What Reviews Say
282 reviews analyzedKickapoo Ranch Pet Resort is highly regarded for its massive, pristine 40-acre facility featuring ponds and luxury suites, often described as a 'Four Seasons' for pets. While the premium pricing is a point of contention for some, most customers find the high level of care and specialized training programs (particularly under trainer Cat) to be worth the cost. The management is notably proactive in addressing the few negative incidents regarding feeding errors or grooming mistakes with detailed explanations and refunds.
People love
Staff shoutouts
Worth noting
Allegation of using a catch pole and moving a dog to a cage without owner notification.
“why did they use a catch pole to move my dog from his highest paid room in their facility to a cage to go to the bathroom... why did nobody contact me?”
Feeding error resulting in weight loss/hunger.
“they still STARVED my dog... when I picked her up 3/4 of the food was unused. We can see her ribs and hip bones clearly.”
Pricing(5 mentions)
“The price is high, very high, very very high, but if you love your dogs like I love mine it's worth it!”
Grooming errors (unauthorized cuts)(2 mentions)
“I was mortified to see my dog GROOMED aka scissors and clipper blades taken to my dog I could not even speak!!!!”
Training methods (E-collars/Prongs)(3 mentions)
“They use prong collars on small dogs during training. They don’t disclose that in advance.”
IBPSA Member
Industry Association
Cross-referenced with IBPSA’s member directory.
Top Rated
4.7 stars from 296+ reviews
This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 296 reviews.
At a Glance
Pricing
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