Kirey's Pet Salon MobileGrooming Boarding

Dog returned with fleas/ticks after grooming

“my dog came back full of fleas!”

Dog injured during grooming (cut, shaved too close)

“They left him bald & traumatized. He's been shaking ever since I picked him up yesterday and he doesn't want to eat.”

Senior dog policy refusal (dogs over 10-12 years)

“Don't bother calling if your dog is over 10 years old. They won't take them. We have a 13 yo West Highland White Terrier and they refused to take him because their policy is no dogs over 10 yo.”

Charged for services not rendered

“They didn't trim her hair, cut her nails, or clean her ears despite charging a hefty $170 for essentially just a bath.”

Unexpected pricing/charges different from quoted(8 mentions)

“When I called to tell them I was going to pick them up but that I was stuck in traffick asked for the total and was going to add a tip and they stated that it was going to be $160 so I asked why is it that much I expected at most $140.”

Grooming not as requested (cut too short, uneven)(7 mentions)

“Wanted a teddy bear style cut for my poodle. The guy that styled her butchered her. Made her look like a mangy stray.”

Senior dog policy(3 mentions)

“They won't take them. We have a 13 yo West Highland White Terrier and they refused to take him because their policy is no dogs over 10 yo.”

Communication issues about matting/coat condition(5 mentions)

“She didn't say shave her down. I'm so angry my poor dog.”