Kountry Inn Kennels

Reported dirty facility and dogs returned in poor condition

“The place was pretty dirty and our dogs came back a mess.”

Promised daily communication was not received

“I was signed up to receive a text daily for a well check and never received one.”

Departure-date error created concern about continued care

“They had the departure date wrong and had us worried they would not have care for the remainder of our vacation.”

Customer-provided comfort items reportedly went unused

“Those were never placed in the kennel. They remained in the bag the whole time.”

Provided comfort items were reportedly not used(2 mentions)

“Those were never placed in the kennel. They remained in the bag the whole time.”

Communication or scheduling failures(2 mentions)

“There is no communication, take your money elsewhere.”

Cleanliness and condition concerns

“The place was pretty dirty and our dogs came back a mess.”