Goshen facilities
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Kountryside Kennel

24286 Co Rd 36, Goshen, IN 46526

4.5
82 Google reviews
Outdoor yardMedication adminGroomingClimate controlled

Overview

Kountryside Kennel is a family-owned dog boarding facility in Goshen, Indiana operated by Caitlin Cripe and Mariann Cortez, who previously worked with Military Working Dogs. They offer boarding for dogs of all sizes with rates starting at $28/night for one dog, with additional services including bathing ($15-$20), exercise packages ($5), and text updates ($1/day). The facility is climate-controlled and requires Rabies, Distemper, and Bordetella vaccinations.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper (DHPP, DA2PP, DHLPP), Bordetella (Kennel Cough)

Policies & Details

Hours & Billing

Billing method:Per calendar day

Cancellation & Deposits

Cancellation penalty:No online payment options; all payments made at facility; 3% card tax; upfront payment required for stays over 3 weeks

Care & Play

Solo play
Daily updates — Paid
Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount — Two Dogs ($54), Three Dogs ($81), Four Dogs ($108), Five Dogs ($135)
Owner operated

What Reviews Say

82 reviews analyzed

Kountryside Kennel is highly regarded for its exceptional value, with many customers citing it as the most affordable boarding option in the area. Pet owners frequently praise the daily text updates and the staff's ability to accommodate last-minute schedule changes. While the vast majority of feedback is glowing, a small number of negative reviews highlight potential issues with the online booking system and a defensive tone from management when addressing complaints.

Value
5.0
Communication
4.9
Dog happiness
4.8
Cleanliness
4.8
Staff
4.7
Drop-off / pickup
4.6
Safety
4.5
Facility
4.5

People love

Affordability(12)Daily Updates/Communication(9)Accommodating/Flexible(7)

Staff shoutouts

Alicia(3 mentions)Taylor

Worth noting

Booking/Waitlist confusion leading to last-minute cancellations

“We now have to cancel our New Years Eve plans because less than 24 hours before we are supposed to drop our dogs off, we are left with no other options.”

Allegations of neglect/unsanitary conditions

“He pooped all over his clean bed... that tells me that they didn’t take him out of that cage.”

Booking and Availability(2 mentions)

“I texted them to confirm that they received the records and in response was told that they do not have space.”

Owner Attitude

“the lady that owns this business is very rude her personality was so bad when we took our pet there.”

Owner replies to 37% of reviewsdefensive tone11 repeat customers

Top Rated

4.5 stars from 82+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 82 reviews.

At a Glance

Google rating
4.5/ 5
Review score
4.7/ 5
Amenities4 of 14
Reviews82
Repeat customersNumber of reviews that mention returning or being a regular customer.11

Pricing

Boarding

$28–$135/night

Contact

Visit Website+1 574-361-6019Get directions to 24286 Co Rd 36, Goshen, IN 46526

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