Saint-Hubert facilities
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La Niche

3040 Star St, Saint-Hubert, Quebec J3Y 3W6

4.5
381 Google reviews
Cage-freeStaff overnightOutdoor yardAccepts puppiesGroomingTrainingOvernight potty breaks

Overview

La Niche is a comprehensive pet care facility in Longueuil, Quebec offering dog boarding, daycare, grooming, training, and home services. They provide cage-free accommodations with dogs in freedom all day, indoor/outdoor play areas, and certified zoocosmetology grooming. The facility requires pets to be at least 3 months old, spayed/neutered if over 6-8 months, and up-to-date on vaccinations including Bordetella.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies3+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPPV (Distemper, Parvovirus, Hepatitis, Parainfluenza), Bordetella

Policies & Details

Cancellation & Deposits

Cancellation notice:10 days notice
Cancellation penalty:Full deposit forfeited for cancellations less than 10 days before stay
Deposit required β€” 50% of stay

Care & Play

Group play
Solo play
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 8 months for dogs, 6 months for cats

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

What Reviews Say

381 reviews analyzed

La Niche is highly polarized; while a vast majority of regulars praise the facility for its high-energy socialization and excellent training staff (specifically Gabriel), a significant minority of one-star reviews report serious safety and hygiene concerns. Common positive themes include dogs returning home exhausted and happy, whereas negative themes center on kennel cough outbreaks, dogs returning covered in urine, and defensive management responses to criticism. It appears to be a high-intensity environment that suits social, high-energy dogs but has struggled with consistency in grooming and medical safety during peak periods.

Dog happiness
4.5
Staff
4.1
Drop-off / pickup
3.9
Facility
3.8
Communication
3.5
Value
3.4
Cleanliness
3.2
Safety
3.1

People love

High Energy Burn(15)Training Excellence(12)Dog Excitement(22)

Staff shoutouts

Gabriel(11 mentions)Marylou(5 mentions)Jade(3 mentions)Constance

Worth noting

Health and Hygiene (Kennel Cough/Urine)

β€œBoth came back sneezing and coughing... A $500 vet bill and a diagnosis of kennel cough... the place was dirty, the dogs didn't have beds.”

Physical Injuries

β€œHer eye is completely swollen, she has a bump on her head... clearly a large dog had her head in its mouth.”

Alleged Mistreatment/Neglect

β€œThe employee left the door open for the daycare, and the person in the dog pen was kicking her…”

Grooming Quality/Pricing(7 mentions)

β€œThe groomer clipped my Australian Shepherd's hind legs... Worst grooming job ever.”

Smell and Overcrowding(6 mentions)

β€œIt smelled really bad and it was absolutely packed with dogs that just stared into space.”

Booking/Reception Issues(5 mentions)

β€œTaking an appointment there is absolutely insane you have to call them they will never call you back.”

Owner replies to 85% of reviewsdefensive tone42 repeat customers

Top Rated

4.5 stars from 381+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 381 reviews.

At a Glance

Google rating
4.5/ 5
Review score
3.7/ 5
Amenities7 of 14
Reviews381
Repeat customersNumber of reviews that mention returning or being a regular customer.42

Min puppy age

3 months

Pricing

Contact facility for pricing

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