La passion de Rubie

Parvovirus and parasite outbreaks

“Selling sick dogs full of glasses... the puppy that was sold is infected with parvo.”

Unsanitary conditions and severe odors

“Nauseating smell the second we enter the building... clumps of feces stuck all over his fur and smelled of urine.”

Medical negligence and illegal prescriptions

“They give outdated vaccines to 6-week-old unweaned puppies and they prescribe medications when it is the job of a veterinarian.”

Sick animals at adoption(8 mentions)

“He was very sick, with crusty nose and eyes, greasy fur, and was thin, and hadn't received the necessary veterinary care.”

Financial disputes and high fees(6 mentions)

“The adoption fee was higher than at a pet store, and the vaccinations weren't recognized anywhere except at the shelter…”

Poor post-adoption support/communication(5 mentions)

“Terrible after-sales service… they refuse to help us!”