Lacey And Foxy's Playground

Severe medical incident and lack of follow-up

“they were made aware that our dog lost an eye 3 days after we picked him up from their facility. We still have not heard back from them.”

Physical safety/restraint and injury non-disclosure

“I was not made aware that my dog was bleeding from a nicked nail, or that they tightened her collar... I couldn't find the edge, or get any fingers underneath, due to how tight it was.”

Lack of communication/responsiveness(3 mentions)

“Wrote two separate inquiry emails to this business with no response. Terrible service.”

Noise levels(2 mentions)

“Only complaint would be that it’s fairly barky in there.”

Staffing at front desk(2 mentions)

“Loud and counter often isn't staffed. Had to sit outside waiting for it to open late one time”