Melrose facilities
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Lake Area Animal Hospital

8762 State Rd 21, Melrose, FL 32666

4.5
300 Google reviews
Medication adminGrooming

Overview

Lake Area Animal Hospital is a veterinary hospital located in Melrose, FL that also offers pet boarding services. They provide boarding for both dogs and cats with additional services including playtime, grooming, and medication administration. The facility requires current vaccinations including Rabies, DA2PP, Bordetella, and Fecal, and charges per night with checkout before 12pm.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DA2PP, FVRCP, Bordetella, Fecal, Influenza (Recommended)

Policies & Details

Hours & Billing

Checkout time:12pm
Billing method:Per night

Care & Play

Solo play
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On site
Emergency vet cost:Owner

What Reviews Say

300 reviews analyzed

Lake Area Animal Hospital is highly regarded for its friendly staff and ability to handle a wide variety of animals, including exotics and birds. While many long-term clients praise their compassionate care and same-day availability, there are significant recurring complaints regarding high costs and rigid administrative policies. A few serious reviews highlight concerns about diagnostic accuracy at the Hawthorne location and perceived coldness from leadership during emotional emergencies.

Dog happiness
4.8
Cleanliness
4.8
Staff
4.7
Facility
4.5
Safety
4.2
Communication
4.2
Drop-off / pickup
4.0
Value
3.8

People love

Exotic animal care(5)Same-day/Emergency availability(8)Compassionate end-of-life care(6)

Staff shoutouts

Jessie(2 mentions)Corda(5 mentions)Hughes(4 mentions)Tracy(3 mentions)Jones(4 mentions)Rea(12 mentions)

Worth noting

Alleged misdiagnosis leading to prolonged suffering/death

Instead of addressing the clear and excruciating pain Zeus was in, the doctor at Hawthorne ran a fecal float test... Zeus’s condition deteriorated further.

Turning away emergencies

Took her in at 8am and they didn’t seem concerned at all and told us to bring her back at 2pm... she would’ve died from poisoning!

High pricing/Unexpected costs(12 mentions)

Super expensive, more than anywhere... they don't nickel and dime you for every little thing [at other vets].

Lack of compassion during euthanasia(2 mentions)

I was crying profusely... and she can’t even say hello or acknowledge my husband and I? It was so cold and rude.

Issues with Health Certificates for breeders(2 mentions)

I have never had to wait 3 weeks for puppies to have a negative fecal to receive health certificates!

Owner replies to 92% of reviewsprofessional tone18 repeat customers

At a Glance

Google rating
4.5/ 5
Review score
4.4/ 5
Amenities2 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

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