Lakeside Animal Clinic
2407 W Main St, Gun Barrel City, TX 75156
Overview
Lakeside Animal Clinic is a veterinary clinic in Gun Barrel City, TX that offers boarding services alongside full veterinary care including surgery, dentistry, wellness care, and laser therapy. The clinic is owned by Dr. Jim Collinsworth and his wife Belva Collinsworth, with additional veterinarians on staff. While they provide boarding, this is a secondary service offered at their veterinary facility.
Amenities & Policies
Policies & Details
Care & Play
Safety & Emergency
Extras
What Reviews Say
365 reviews analyzedLakeside Animal Clinic receives overwhelmingly positive reviews for veterinary skill, compassion, and animal care, with Dr. Collinsworth and Dr. Stephens receiving consistent praise. However, significant concerns exist around pricing, front desk customer service, and multiple disturbing incidents where emergency care was refused, leading to pet deaths. The clinic excels in end-of-life care and long-term relationships but needs improvement in communication, transparency about costs, and handling emergency situations. Repeat customers are numerous (many with 10-30 year relationships), but value for money is a recurring concern.
People love
Staff shoutouts
Worth noting
Refused emergency care causing pet death
“We were turned away stating that they were about to go into a meeting. Our dog passed away in agony a few hours later.”
Misdiagnosis leading to severe outcomes
“They told me she would be fine having them... I ended up losing 4 puppies because one was way too big”
Lack of empathy after pet death
“Barely acknowledged my cat Flash passing. Barely any condolences... Nothing. Just a 'she's been removed from the account'.”
Medication side effects not explained
“Dr Morgen Haning DID NOT advise us of any of the possible side effects of LIBRELA for a Senior Dog. He died in our arms just days after truly suffering.”
Excessive pricing/price gouging(12 mentions)
“They are greedy... they CHARGE YOU to write on a piece of paper that your dog needs that medicine”
Poor front desk customer service(8 mentions)
“Less than stellar attitude from the receptionist. Hung up on for not scheduling an appointment”
Emergency care refused(5 mentions)
“I brought my dying dog as an emergency and was turned away because they were going to have a company meeting in 30 minutes”
Unnecessary treatments/pushy sales(4 mentions)
“They are bill happy... rather than TEST her for a UTI, he just sold me $200 worth of medicine”
At a Glance
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