Le Loft des 4 Pattes
29 Petite Ligne, Saint-Alexis, QC J0K 1T0
Overview
Le Loft des 4 Pattes is a dog boarding and daycare facility located in Saint-Alexis, Quebec. The facility offers both overnight boarding and daycare services (Journée Défoulement) with 24/7 surveillance and indoor/outdoor camera monitoring. They live on-site, providing a family-like environment with outdoor play space, daily cuddles, and full-day activities for dogs of all sizes.
Amenities & Policies
Required vaccinations: Rabies, DHPPV (Distemper, Hépatite Influenza, Parvovirus, Parainfluenza), Bordetellose (toux de chenil)
Policies & Details
Hours & Billing
Extras
What Reviews Say
91 reviews analyzedThe facility is highly praised by long-term clients for its cleanliness, affordability, and the transparency provided by twice-daily Facebook Live videos. Dogs appear genuinely happy and well-exercised, often returning home exhausted. However, there is a significant pattern of negative feedback regarding the owner's temperament, with several reports of yelling at both customers and dogs, and defensive responses to criticism.
People love
Worth noting
Owner/Staff yelling at dogs or using aggressive language
“The gentleman comes from behind and starts yelling at our dog... and what's more he continues his praise by cursing.”
Hostile interactions with potential clients during visits
“As soon as my partner approached to introduce himself, the owner suddenly started yelling at him.”
Rudeness/Unprofessionalism(6 mentions)
“The owner is unpleasant, both in messages and in person.”
Strict/Inflexible hours for visits(4 mentions)
“I called for information and they were really rude... outside of opening hours.”
Administrative errors (lost documents/items)
“They lost the vaccination records and sterilization certificate for both of my dogs.”
At a Glance
Pricing
Daycare
$15/day
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