Annville facilities
🐕

Limestone Ridge Kennel

1671 Louser Rd, Annville, PA 17003

3.9
14 Google reviewsGoogle Verified
Outdoor yardMedication adminClimate controlled

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: RABIES, DHLP-P OR DHP-P, K9 FLU (H3N8)

Policies & Details

Hours & Billing

Drop-off hours:Mon.-Fri. 9:00am-4:30pm (closed 1:00pm-2:15pm); Sat. 9:00am to 12:00 Noon; Sun. 3:00pm-4:00pm for pick-up only
Pick-up hours:Pets are available for pickup beginning at 9:30am Monday-Saturday

Cancellation & Deposits

Cancellation notice:3 days notice
Cancellation penalty:75% of the normal boarding rate for less than 72 hours' notice of cancellation

Care & Play

Comfort items allowed
Feeding policy:The kennel provides a premium wholefood dry food for both adult cats and dogs; owners may provide food from home and must provide enough food for special or veterinarian-prescribed diets, clearly marked with the pet's name and feeding instructions.
Raw diet accommodated

What Reviews Say

11 reviews analyzed

Limestone Ridge Kennel has sharply mixed reviews. Several customers praise personalized, loving care, reasonable rates, and dogs returning happy, while multiple one-star reviews allege poor cleanliness or grooming, communication failures, rude interactions, disregard of owner instructions, and questionable handling practices. The owner has not responded to most reviews and gave one defensive, fact-focused response disputing the reviewer's identity and allegations.

Value
5.0
Staff
3.0
Facility
2.3
Safety
1.0

People love

Dog happiness(5)Personalized care(5)Value for money(4)Staff friendliness(3)Boarding care(2)

Staff shoutouts

Rachel(6 mentions)assistant

Worth noting

Alleged poor hygiene and grooming at pickup

The dogs were matted and reeked of urine when she picked them up.

Alleged use of an electric shock collar without owner notification

She put an electric barking shock collar on one of her dogs and never told her or notified her before she used it

Allegation that dogs were left unattended and staff were unreachable

There was not a sole to be seen, the lights were out and the dogs are left alone.

Alleged failure to administer prescribed medication

I counted them before he went.

Strong positive signal regarding dogs' condition after boarding

The dogs come home very happy.

Communication and updates(3 mentions)

The kennel team gave no updates on the dogs while we were away.

Rude or judgmental staff interactions(3 mentions)

The woman was incredibly judgmental

Difficulty reaching staff or concerns about supervision(2 mentions)

There was not a sole to be seen, the lights were out and the dogs are left alone.

Concerns about animal care(2 mentions)

the treatment of the dogs awful.

Disregard for owner preferences or instructions(2 mentions)

It was just uncalled for.

Owner replies to 9% of reviewsdefensive tone3 repeat customers

At a Glance

Google rating
3.9/ 5
Review scoreInsufficient topic coverage
Amenities3 of 14
Reviews14
Repeat customersNumber of reviews that mention returning or being a regular customer.3

Pricing

Contact facility for pricing

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