Lisa's Ark Pet Care

Dog reportedly sustained a deep cut during a training consultation, with no proactive disclosure before the owner asked.

“Zuzu came in one way and left with an injury”

Older dog reportedly returned from boarding with bruised, painful paws and difficulty getting up.

“his paws were all bruised and very tender to touch”

Dogs were reportedly found outside on rocks despite instructions that one dog was an inside dog.

“both outside on the rocks”

Grooming result reportedly contradicted explicit instructions and included uneven shaving and incomplete nail clipping.

“they completely shaved my dogs legs and head”

Cleanliness or odor

“My dogs went here and they came back smelly.”

Unclear or unsuitable housing placement

“You have to ask them to put them in the house with small dogs if not your medium sweet baby could be put in a shed.”

Grooming instructions and haircut quality

“I specifically told them not to shave her legs and to only trim the areas where her hair was a bit long.”

Communication about an injury

“No one from the place said anything to her until she said something.”

Post-boarding physical condition

“We didn't get all upset until our oldest dog had such difficulty getting up.”

Reported similar concern involving another older dog

“their dog came back the same way.”