Little Dogs Club and Lollipaws

Staff fed dog food without owner permission, causing digestive issues

“the next visit they told us they fed him some of their stuff without our permission and it led to our dog being gassy and having diarrhea that day”

Owner verbally attacked customer's husband

“One of the owners ended up "passionately" verbally attacking my husband about me the last day he picked our dog up”

Aggressive upselling of in-house food and services

“They asked us if we would like them to trim our dogs nails and we politely declined... They seemed agitated... They started asking us if we would like to shift our dogs food to the food they sold in house. We, again, politely declined and they continued to push the idea that what we were feeding him was a health risk”

Pressuring customers about nutrition choices

“seemingly implied we were not treating our dog well”