Old Hickory facilities
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Little Paws Pet Resort

14390 Lebanon Rd STE B, Old Hickory, TN 37138

4.3
78 Google reviews
Pool / water playAccepts puppiesClimate controlled

Overview

Little Paws Pet Resort, established in 2007, is a dog boarding facility in Old Hickory, TN. They ceased daycare operations as of the 2023 website update, offering only overnight boarding in various kennel sizes. Proof of vaccinations (including Canine Influenza) is mandatory, with additional fees during holiday weeks. Amenities include an air purification system, cat room, and photos showing play areas and a pool.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: DHLPP, Rabies, Bordetella (Kennel Cough), Canine Influenza

What Reviews Say

74 reviews analyzed

Little Paws Pet Resort is a long-standing, family-run facility highly praised by long-term clients for its 'mom and pop' feel and genuine affection for animals, particularly small breeds. However, recent reviews indicate significant growing pains following management changes and staff turnover, leading to serious lapses in safety, medication administration, and communication. While many dogs return home happy and 'spoiled,' a subset of owners of larger breeds report concerns regarding crate sizes and unexplained minor injuries.

Dog happiness
4.5
Cleanliness
4.5
Value
4.3
Staff
4.2
Communication
3.8
Drop-off / pickup
3.7
Facility
3.5
Safety
3.2

People love

Long-term loyalty(6)Small dog specialization(4)Frequent outdoor breaks(3)

Staff shoutouts

Debbie(6 mentions)Victoria(4 mentions)Terry(3 mentions)

Worth noting

Medication mismanagement

They did not follow our directions at all. The other bottle was completely empty and we have no idea how much medicine they gave her.

Unsecured dog near highway

opened the gate to let her out WITHOUT A LEASH. She immediately ran out of the gate! ... I do not allow my dog to be off leash next to a busy highway!

Unexplained physical injuries

When we picked up Daisy she had two gashes on the side of her snout. I immediately asked... what happened and of course, he didn't know.

Lost belongings (leashes)(2 mentions)

They also lost our little dog’s leash.

Hygiene/Smell upon pickup(2 mentions)

Very disappointed that he smells absolutely AWFUL. He was a tad damp so we assumed he was bathed at first but it seems he was just out in the rain.

Staffing/Management transitions(3 mentions)

Most recently the owner, Deborah, has become almost frantic. She is confrontational, incessantly agitated, and unapologetically unorganized.

Owner replies to 85% of reviewswarm tone14 repeat customers

At a Glance

Google rating
4.3/ 5
Review score
4.0/ 5
Amenities3 of 14
Reviews78
Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Boarding

$30–$45/night

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