Love My Doggy Day Care

Dog bite incident during daycare

“One my dog was bit and then another dog was biten by my dog”

Dog became ill after boarding (vomiting, bloody stool)

“She also came back voraciously hungry, extremely lethargic, and vomited the next morning with bloody stool”

Feces on dog's belongings returned from boarding

“We ended up throwing both out as it couldn't be cleaned easily”

Grooming result dissatisfaction (cut too short)

“he was cut so close that you could see his skin”

Odor/smell at facility(4 mentions)

“the place really smells badly. As a place with dozens of dogs running around, smell is expected. However, here, it's overwhelming”

Difficulty scheduling/availability(4 mentions)

“they never seem to have openings for dog day care- I have tried booking 2 weeks in advance as well and that did not work”

Lack of transparency/tours(2 mentions)

“Customers are not provided a tour even in the beginning beyond the lobby”

Communication gaps during boarding(2 mentions)

“we also received no updates or photos during the overnight boarding and had no knowledge of whether he even ate his meals”