Loving Pet Inn & Resort

Dog injured while in facility care - sores on mouth and elbows worn raw from trying to escape kennel

“I discovered my dog had sores on her mouth probably from trying to get out, as well as having worn her elbows down to skin - no fur.”

Breed discrimination - refusing to board pit bull mixes and American Staffordshire Terriers

“My dog has never shown aggression towards anybody but yet they won't board her because she's a pit bull mix.”

Staff using profanity and being verbally abusive to customers

“They were really hateful to me and cussing at me because I wouldn't give in and let them fix my dog”

Misleading about animal health - sold blind/deaf arthritic dog as healthy 5-year-old

“The owner sold me a white poodle dog as a healthy, young dog of 5 years old... We were told that he was 12 to 15 years old and did indeed have severe cataracts.”

Dog sent home after few hours with misleading emergency call

“They called me twice, left a voicemail, and made it seem like my 8 pound dog was on a rampage... Apparently he didn't bite anyone, but did growl and show his teeth.”

Breed discrimination policy(5 mentions)

“It's 2025 how is this still an issue? My dog has never shown aggression towards anybody but yet they won't board her because she's a pit bull mix.”

Mandatory daycare requirement before boarding(3 mentions)

“You have to do daycare before they will even board. What a waste of time if you need emergency boarding.”

Expensive pricing / fees(3 mentions)

“They are in it for the money, charging $4 to $5 per administration per dog per dose per day is obscene.”

Poor communication / responsiveness(3 mentions)

“I submitted a very detailed analysis... and heard nothing for nearly 2 weeks.”

Rude staff behavior(3 mentions)

“Terrible told me I'm a horrible person and said I'm homeless for a reason”