Quakertown facilities
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Lucky Chance Pet Resort & Spa

1945 State Rd, Quakertown, PA 18951

4.7
26 Google reviews
Outdoor yardPool / water playGroomingClimate controlled

Overview

Lucky Chance Pet Resort & Spa is a pet boarding facility in Quakertown, PA offering dog boarding, cat boarding, bird and small animal boarding, and pet grooming services. The facility features spacious kennels, outdoor leash walks, guided nature walks, a play yard, and a pool for swim time. Dogs must be current on DHPP, Rabies, Bordetella, and Canine Influenza vaccines at least two weeks prior to arrival.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: DHPP, Rabies, Bordetella, Canine Influenza

Policies & Details

Hours & Billing

Drop-off hours:2:00pm - 5:00pm
Pick-up hours:9:00am - 11:30am
Checkout time:11:30am

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Owner provides food

What Reviews Say

26 reviews analyzed

Lucky Chance Pet Resort & Spa enjoys overwhelmingly positive reviews (24 of 26 are 5-star), with guests praising the caring staff, clean facilities, and excellent pet care. However, two 1-star reviews raise serious concerns about dogs returning frightened, possibly ill, and underfedβ€”these represent significant red flags that warrant investigation. The main criticism is higher pricing compared to local alternatives, though many feel the quality justifies the cost.

Staff
4.9
Cleanliness
4.8
Facility
4.8
Dog happiness
4.6
Communication
4.5
Drop-off / pickup
4.0
Value
3.5
Safety
3.0

People love

Staff kindness and affection toward pets(5)Clean facility(3)Great care and attention to pets(4)Professional and friendly staff(4)Spacious play areas(2)

Staff shoutouts

MarkJeff

Worth noting

Dogs returned frightened, acting unusual, possibly ill

β€œDO NOT DROP YOUR DOGS OFF HERE UNLESS YOU WANT THEM TO BECOME ILL.”

Dogs not fed properly - extremely hungry when picked up

β€œThey also were very hungry as if they were not fed all week.”

Unusual bathroom issues after stay - possible paste-like substance

β€œWhen our one dog went to the bathroom it looked VERY weird as if it had paste all over it.”

Staff requests ignored - toys not given to dogs despite request

β€œWe brought toys with them so they had things to play with during their stay and the toys were not given to them though we asked for them to have them in their kennel.”

Higher pricing than competitors(3 mentions)

β€œHowever they are higher priced than others.”

Dogs appearing frightened/distressed after stays(2 mentions)

β€œMy rescue was so scared we had to drag her in and when we picked them up both my pure breed chocolate lab and rescue were so frightened.”

Owner replies to 7% of reviewsprofessional tone6 repeat customers

Top Rated

4.7 stars from 26+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 26 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.3/ 5
Amenities4 of 14
Reviews26
Repeat customersNumber of reviews that mention returning or being a regular customer.6

Pricing

Contact facility for pricing

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